FAQS – Frequently Asked Questions

Yes! NewTechWood’s fully capped colour technology coats the boards with a high stain, scratch, and fade resistant layer. In addition, the boards are waterproof, so there is no need for any labour that would be necessary with regular timber. Normal sweeping and cleaning is still necessary to clean off debris and dirt.

NewTechWood’s superior technology gives the boards great Ultra Violet resistance. Newtechwood have tested direct UV on our boards for hundreds of hours with minimal change.

Due to varying climatic conditions in different countries, joist spacing’s may vary. In Australia we recommend a 450mm joist spacing for solid decking boards and 350mm spacing for hollow boards.

Not forever, but sure feels like it! NewTechWood uses only the highest quality materials for engineering its composite timber boards. Years of engineering have been spent to ensure the correct blend of components go into NewTechWood products. NewTechWood will hold up to the test of time.

In the short term it does. However when you compare the maintenance, material, time and labour cost on traditional timber decks every year the costs really add up. In less than three years, you will be able to see all the time and money you would have saved by using NewTechWood composite timber.

Yes! You can cut, nail, drill, screw, and rout NewTechWood with standard woodworking tools. The density of NewTechWood is greater than timber that’s why we recommend using carbide tipped blades and bits.

Yes! NewTechWood has mould inhibitors that prevent mould growing on the inside of the board. Surface mould can still happen, however, it will never penetrate the board itself.

NewTechWood decking boards will get hotter than timber in direct sunlight. It is comparable to concrete on a hot day. Consumers should test the product in barefoot scenarios to ensure suitability.

Yes! NewTechWood decking has grooved boards, which are designed specifically to be fixed using the NewTechWood “Hidden Fastener System”.

Yes! There is a 25-Year Limited Residential Warranty, 10-Year Limited Commercial Warranty, 25-Year Limited Stain Warranty.

NewTechWood has an outer capping of polymer that encapsulates the board in an impermeable layer of protection that provides scratch, stain and fade resistance. Normal activities incurred in day to day living will not scratch your NewTechWood decking.  However, like timber, or any other surface, excessive activities will damage the surface.  Skateboarding, dragging heavy furniture, dancing in stiletto heels are some of the activities which may cause the capping to scratch, abrade or chip.  To ensure your deck looks as good as new for as long as possible, we recommend fixing pads under your outdoor chairs to stop the constant dragging wearing away the capping over time. Unlike timber decking, composite decking cannot be sanded back.

Absolutely. Our product is manufacturer certified AND we have had our NewTechWood tested right here in Perth, Western Australia, following the recent asbestos scares in the building industry.

It is recommended that you apply a clear sealant to any exposed ends or cut edges to protect against moisture and swelling.