What to Look for When Buying Composite Timber Decking

With an increasing number of composite timber brands coming onto the market, choosing the right decking board is no longer an easy decision.  While price often plays a major role in the purchase decision, it is important to know just what you are getting.  So, here are some tips to help you choose wisely and get value for money:

Beware the Sales Pitch

On the internet, you will find some products touted as the best in the world, which is a bit of “poetic licence” for marketing purposes.  Clever marketing strategies also include using terminology like “less prone”, which is not the same as “resistant.”

Everyone is going to tell you their product is the best, but it pays to do your research and make some comparisons. Don’t take everything you read at face value.  If a website tells you one thing, then you read dozens of negative reviews stating the opposite, take heed.

Just 5-10 minutes of your time can save you a lot of wasted money and heartache down the track.

How Long does their Warranty Last?

NewTechWood 25-Year Warranty

Go to the website of the board brands that have attracted your attention and read their warranty.

Some boards, while they may look great and may be more in line with your budget, may only give an 8, 10 or 15-year warranty.  Are you prepared to possibly replace those boards so soon?  Can you afford to do that?

Look for brands that offer a 25-year or more warranty.  You may pay a little extra up front, but in 10 years’ time, you will be glad you did.

What Does the Warranty Cover?

The top-quality brands will cover more in their warranty than the cheaper brands.

For example, one “uncapped” (unprotected) brand’s warranty is explicit in what it will not cover and specifically mentions damage by high heeled shoes and pets in their fine print but does not mention this in the marketing on their website.

Some boards are not covered for fading, or they consider a 10% fade acceptable.  The better-quality brands have committed to manufacturing boards that will not fade from UV and weather exposure, as measured by a colour change of more than 5 Delta E units (a scientific method of measuring fading, with the rating from 0 to 100 Delta E units.)

You do pay a little more for these higher-quality boards, but consider this: if you buy deep chocolate-coloured boards today and then in a few years they’ve faded to light beige, would you be disappointed?  There are other things to look out for in the warranty, too, such as whether labour is included in the warranty if the boards need to be replaced?

Do the Composite Decks Need Sealing, Painting or Major Maintenance?

NewTechWood Composite Decking Protection Shield

Let’s face it, you buy a composite deck not only because it is environmentally friendly but because you don’t have to do the regular time-consuming and money-hungry maintenance on them as you do with natural timber.

However, there are some cheaper composite brands that do not protect their boards with capping and you do have to seal or paint them.  These brands are obviously not low-maintenance and never will be, so they are cheaper for that reason.

Look for brands with “capping”.  Some brands only cap the top or the top and sides of their boards, leaving the bottom uncapped and unprotected. Some brands, like NewTechWood, completely cap all four sides of their boards with a special engineering grade polymer shield that is strong and durable. Using a co-extrusion process it is heat pressed onto the core, creating an impermeable protective barrier against moisture, UV, insects and bacteria.

Do you Need a BAL (Bushfire rated) Board?

NewTechWood BAL29 Fire Rating Decking Protection

Many composite brands do not have a BAL rating, particularly the cheaper brands, marking them unsafe for summer use.

The top-quality brands offer a BAL29 rating which is suitable for all bushfire zones up to BAL29, which is only one below the highest rating you can get of BAL40 (not including the Flame Zone itself!)

If you live in a bushfire zone, your local Council or builder will be able to tell you what zone rating is applicable and you will need to buy composite decking that has the appropriate rating.  Any board with a rating less than BAL29 will limit where you can use it in non-metro, rural areas.

  1. Check the Reviews

Google reviews or complaints on the brands you are considering (i.e. productreview.com.au and consumeraffairs.com).

If a brand only has one or two negative reviews, keep in mind that sometimes perceived “faults” are due to defective installation or owner misuse, and may not have anything to do with the board itself.

On the other hand, if a brand has many complaints, there may be a reason to proceed with caution.  Most common complaints appear to relate to water damage, flaking and fading which occurs on many uncapped boards.

Also, check the response from the manufacturer or distributor to complaints.  This will tell you a lot about the reliability of the product and the people who stand behind it.  Some companies don’t want to know if something goes wrong with their product, while others will bend over backwards to put things right for you.

Common Sense Clause

NewTechWood Pet-Safe Composite Decking

Everything we use in life will mark, scratch, fade, or show signs of general wear and tear over the years… except for diamonds… But unless you are going to cover your deck in diamonds, whether you use timber or composite decking, at some stage, it is going to lose its brand-new lustre, depending on how much use and abuse it receives, weather conditions, etc.

People often ask, but what about dogs?  Well, is your dog a Great Dane or a Chihuahua?  Will it be romping on the deck on a daily basis, or just passing over it once a day on its daily walk?  Will the board scratch?  Well, is the board capped, for starters?  Everything you own is scratchable – but capping gives you extra insurance.

And on that note, why not check out why NewTechWood is one of the most popular brands in the market today.  It’s fully capped, looks like natural timber, has a BAL29 bushfire rating, and among a long list of plusses, it offers a 25-year warranty.  But don’t take our word for it – check it out yourself here!

For more information on NewTechWood’s top-quality decking, contact our friendly team today or submit an enquiry.

Frequently Asked Questions

Does a NewTechWood composite deck cost more than a timber deck?

In the short term, it does. However, when you compare the maintenance, material, time and labour cost on traditional timber decks every year the costs really add up. In less than three years, you will be able to see all the time and money you would have saved by using NewTechWood composite timber.

We are the wholesale importers and thus we only supply the stores that sell NewTechWood and are unable to provide pricing because we don’t sell direct to the public. You can find the stores who do sell NewTechWood on our website here: or you can submit an enquiry through our website, and we will make sure to connect you with the nearest NewTechWood reseller to get an exact quote for you.

NewTechWood is an American family-owned company, which began in Houston, Texas. They then built their own, quality controlled, manufacturing plant in China. The American owners now manage the complete manufacturing process on site. (Manufacturing in China enables them to provide top quality products at an affordable price.)

What state are you in? Please send us your postcode and we will advise the closest reseller store to go, see display, get free samples and quote for your deck. Otherwise, you can find where the stores are listed on our Store Locator page. They all carry samples as well. Some have large displays, and some do not – you can give them a call.

We’re wholesalers and we don’t do the installation. However, we have a list of recommended installers on our website and you can find comprehensive Installation Guides on our website.

Whether or not any building product meets an Australian building standard depends on the application and the class of building on which it is being installed. For this reason, it is best to consult your architect, or Planning Officer at your local authority, for the particular standard(s) you need to meet. This will determine how it is to be constructed/used to ensure it meets the required Standard(s).

BAL Fire ratings and energy efficiency ratings are not absolute values specific to a particular product, but apply to the way in which the product is installed, or the system of building in which the product is an element.  

NewTechWood Cladding does not have a BAL bushfire rating. Refer to your building engineer as you may not require a BAL rating, and may be able to be used with an engineered, fire-rated system in place. Refer to the Materials Safety Data Sheet downloadable here:

https://newtechwood.com.au/technical-information/

NewTechWood, like all wood plastic composite products, will expand in hotter ambient temperatures and contract in the cooler temperatures. The degree of expansion will largely depend on the type and ratio of timber & plastics used.

NewTechWood profiles will expand around 1.1mm per metre from a 15°C to high ambients.

Our hidden fix systems allow for this natural expansion & contraction to occur without affecting board creep or the design of the deck.

When installed properly, taking into account the ambient temperature at the time of installation and leaving a sufficient but not excessive gap, the spacings between the boards should always be negligible.

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